Administration

The Backbone of Quality Healthcare Delivery

At BRJ Ortho Centre & MAK Hospital, delivering exceptional patient care goes beyond clinical expertise—it requires seamless coordination, operational efficiency, and a commitment to service excellence. Our Admin Team plays a pivotal role in ensuring that the hospital runs smoothly, allowing our doctors, nurses, and clinical staff to focus on what they do best: healing patients.
Behind every successful hospital operation is a dedicated administrative workforce that manages everything from patient admissions to financial services, facility management, and staff coordination.

What We Do

Patient-Centric Services
– Efficient handling of patient admissions, discharges, and billing
– Providing information and assistance at the front desk and helpdesk
– Managing patient appointments and medical records

Operational Excellence
– Streamlining hospital operations and workflow
– Coordinating interdepartmental communication
– Ensuring compliance with healthcare standards and regulations

Human Resources & Staff Support
– Recruitment and training of healthcare and support staff
– Employee well-being and performance management
– Fostering a culture of teamwork and continuous improvement

Financial & Resource Management
– Transparent billing practices
– Insurance coordination and third-party payment facilitation
– Budgeting and resource allocation

Facility & Safety Management
– Maintaining a clean, safe, and patient-friendly environment
– Overseeing infrastructure, equipment, and security systems
– Implementing infection control and quality assurance protocols

Our Admin Team is the invisible force that keeps BRJ Ortho Centre & MAK Hospital running efficiently, so patients can experience seamless care and comfort at every step of their healthcare journey. We take pride in our role as enablers of clinical excellence and compassionate service.